Frequently Asked Questions

Quantime provides comprehensive clinical logistics services including drug storage and distribution, packaging and labeling, home healthcare, bio-samples logistics, patient travel assistance, project management, and IRT services. We serve pharmaceutical companies, CROs, and research organizations globally.

To get started, you can contact our business development team at business@quantimeworld.org or call us at +91 90444 05444. We'll schedule a consultation to understand your specific requirements and provide a customized solution for your clinical logistics needs.

Quantime operates globally with offices in India (Pune), USA (Delaware), and Singapore. Our strategic locations allow us to provide seamless clinical logistics services across different time zones and regulatory environments.

Yes, we specialize in handling temperature-sensitive pharmaceutical products. Our facilities are equipped with advanced cold chain storage capabilities, including 2-8°C refrigerated storage, -20°C freezer storage, and ultra-low temperature storage for sensitive biologics and vaccines.

Quantime adheres to international regulatory standards including FDA, EMA, ICH-GCP, and local regulatory requirements in all operating countries. We maintain comprehensive documentation, quality management systems, and undergo regular audits to ensure compliance.

We implement robust data security measures including encrypted data transmission, secure cloud storage, access controls, and regular security audits. All client data is handled with strict confidentiality and in compliance with data protection regulations.

For urgent deliveries, we offer same-day and next-day delivery services depending on the location and product requirements. Our 24/7 operations center ensures rapid response to emergency situations and critical deliveries.

Yes, we provide comprehensive real-time tracking for all shipments through our advanced logistics management system. Clients can monitor their shipments from pickup to delivery with detailed status updates and GPS tracking.

We offer a wide range of packaging solutions including primary packaging (blister packs, bottles, vials), secondary packaging (cartons, labels), and tertiary packaging (shipping containers). All packaging is designed to meet regulatory requirements and ensure product integrity.

We provide comprehensive return and destruction services for expired or unused pharmaceutical products. Our certified destruction facilities ensure environmentally responsible disposal while maintaining full traceability and regulatory compliance throughout the process.